Kelley celebrates 25 years of experience in real estate. For the past 10 years she has owned and operated her own independent, property management exclusive business.
In 2016, Kelley sold 84% of her combined rent roll of her company Property Management HQ - NSW, retaining only a small number of managements within her new service area (Central Coast, NSW) and re-branded to The Leasing Network.
Kelley focuses on growing her rent roll organically.
Her success philosophy is to deliver a superior level service, offer personalised/customised fee structures, embrace technology and be selective in the properties you choose to manage. "Not all business is good business."
Kelley says her model is simple. It's about quality, not quantity. To be successful I needed to be different, do the simple things well, and deliver above & beyond client expectations. It's about the extra 1%. To progress, think outside the box, be genuine and be unique.
Kelley has spoken at many national conference events and has been awarded 'Finalists and Winners' of numerous National PM Awards. A highlight being the Winner of the LPMA Excellence in Customer Service Award in 2017 for her agency and a Finalist in three categories for PPM Group National Awards in 2018.
Kelley has contributed to the Property Management Industry over the years, being involved in Elite Agent Magazine, Elite Agent PM Transform and the Residential Property Manager Magazine.
Being a property investor herself, has helped Kelley understand what an Investor really wants.
Join thousands of industry professionals today to receive the latest news, helpful tips and articles.